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The Art of Selling to the Affluent
How to Attract, Service, and Retain Wealthy Customers & Clients for Life

Publisher: John Wiley & Sons, 2004

ISBN: 9780471703235

Product: Book, Hardcover

May have wear from normal use.

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This insightful book shows salespeople how to meet the needs of affluent clients--from the initial contact, to the sales presentation, to providing the level of service and quality they expect, to securing them as long-term customers. Based on extensive research of the buying patterns and expectations of the wealthy, this step-by-step sales guide reveals the secrets of attracting and keeping wealthy clients for life, boosting sales and repeat business. The Art of Selling to the Affluent is also a crash course in the world of the wealthy, giving you the understanding you need to satisfy and retain these profitable top-dollar clients.

MATT OECHSLI is the founder and President of The Oechsli Institute, an internationally recognized consulting and research firm with such clients as American Express, Merrill Lynch, Wachovia, Morgan Stanley, and Pioneer Investments. He is a leading authority and much sought-after speaker on how to attract, service, and retain affluent clients and customers.
ISBN/UPC:

9780471703235

Product:

Book, Hardcover

Title:

The Art of Selling to the Affluent: How to Attract, Service, and Retain Wealthy Customers & Clients for Life

Contributors
Publisher:

John Wiley & Sons, 2004

Pages:

241

Languages:

English

Specification:

9.36 x 6.02 x 0.93 inches, 0.95 pounds

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Acceptable:Fairly worn but fully readable and intact. Pages may include notes, highlighting, or minor water damage. Dust jacket, CDs, product codes, or other inclusions may be missing or expired.
Good:Shows signs of wear. Pages may include limited notes or highlighting. Dust jacket, CDs, product codes, or other inclusions may be missing or expired.
Very Good:Item has seen limited use and has minimal signs of wear. Pages are clean without markings. Dust jacket, CDs, product codes, or other inclusions may be missing or expired.
Like New:Shows little to no signs of wear. Spine has no signs of creasing. Pages are clean without markings. CDs, product codes, or other inclusions may be missing or expired.
New:Brand new, unused, and in perfect condition. Includes all original packaging and accessories.