Power Listening: Mastering the Most Critical Business Skill of All
Listening is harder than it looks- but it's the difference between business success and failure.
Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation.
Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include:
- Good listening is hard work, not a passive activity
- Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction
- Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions
- Good listening can be the difference between a long career and a short one
ISBN/UPC:
9781591844624
Product:
Book, Hardcover
Title:
Power Listening: Mastering the Most Critical Business Skill of All
Contributors
- Author: Bernard T. Ferrari
Publisher:
Pages:
189
Languages:
English
Categories
Specification:
9.1 x 6.2 x 0.9 inches, 0.8 pounds
| Acceptable: | Fairly worn but fully readable and intact. Pages may include notes, highlighting, or minor water damage. Dust jacket, CDs, product codes, or other inclusions may be missing or expired. |
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| Very Good: | Item has seen limited use and has minimal signs of wear. Pages are clean without markings. Dust jacket, CDs, product codes, or other inclusions may be missing or expired. |
| Like New: | Shows little to no signs of wear. Spine has no signs of creasing. Pages are clean without markings. CDs, product codes, or other inclusions may be missing or expired. |
| New: | Brand new, unused, and in perfect condition. Includes all original packaging and accessories. |