Be Our Guest
Perfecting the Art of Customer Service
Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one's customers. Reprint. 25,000 first printing.
ISBN/UPC:
9780786853946
Product:
Book, Paperback
Title:
Be Our Guest: Perfecting the Art of Customer Service
Contributors
- Author: Disney Institute, Theodore B. Kinni
- Foreword by: Michael D. Eisner
Publisher:
Pages:
208
Languages:
English
Categories
Specification:
7.2 x 5.2 x 0.5 inches, 0.4 pounds
| Acceptable: | Fairly worn but fully readable and intact. Pages may include notes, highlighting, or minor water damage. Dust jacket, CDs, product codes, or other inclusions may be missing or expired. |
| Good: | Shows signs of wear. Pages may include limited notes or highlighting. Dust jacket, CDs, product codes, or other inclusions may be missing or expired. |
| Very Good: | Item has seen limited use and has minimal signs of wear. Pages are clean without markings. Dust jacket, CDs, product codes, or other inclusions may be missing or expired. |
| Like New: | Shows little to no signs of wear. Spine has no signs of creasing. Pages are clean without markings. CDs, product codes, or other inclusions may be missing or expired. |
| New: | Brand new, unused, and in perfect condition. Includes all original packaging and accessories. |